Updates

Changelog

Stay up to date with our latest features, improvements, and fixes. We're constantly evolving to serve you better.

January 2025

Emotional Intelligence Engine

We're thrilled to announce the launch of our Emotional Intelligence Engine 2.0, marking a significant leap forward in how our chatbots understand and respond to user emotions. This release introduces real-time sentiment analysis and dynamic response adjustment based on user mood, allowing for more nuanced and empathetic conversations. We've also implemented advanced context retention, enabling our chatbots to maintain emotional awareness throughout longer conversations.

Digital visualization of an abstract wave-like network with blue and purple dotted particles, interspersed with emoji faces representing different emotions. The image suggests a complex, interconnected emotional intelligence system.
Digital visualization of an abstract wave-like network with blue and purple dotted particles, interspersed with emoji faces representing different emotions. The image suggests a complex, interconnected emotional intelligence system.
Digital visualization of an abstract wave-like network with blue and purple dotted particles, interspersed with emoji faces representing different emotions. The image suggests a complex, interconnected emotional intelligence system.

December 2024

Multilingual Support

Our December release brings robust multilingual capabilities to our platform. We've added support for 15 new languages and introduced our real-time translation engine, making cross-language communication seamless. The update includes cultural context awareness and regional response optimization, ensuring conversations feel natural regardless of the language being used.

World map graphic with speech bubbles containing text in various languages and scripts, including 'AFK', 'STUr', and other abbreviations. The map is in shades of blue, illustrating global multilingual communication.
World map graphic with speech bubbles containing text in various languages and scripts, including 'AFK', 'STUr', and other abbreviations. The map is in shades of blue, illustrating global multilingual communication.
World map graphic with speech bubbles containing text in various languages and scripts, including 'AFK', 'STUr', and other abbreviations. The map is in shades of blue, illustrating global multilingual communication.

November 2024

Analytics Dashboard

November brings a complete overhaul of our analytics capabilities with the launch of our comprehensive analytics dashboard. Users can now build custom reports and visualize conversation flows with unprecedented clarity. Our advanced metrics tracking provides deeper insights into chatbot performance and user engagement patterns.

Futuristic analytics dashboard with glowing teal-colored graphs, charts, and circular data visualizations. The design appears high-tech and digital, showing complex data metrics and performance tracking interfaces.
Futuristic analytics dashboard with glowing teal-colored graphs, charts, and circular data visualizations. The design appears high-tech and digital, showing complex data metrics and performance tracking interfaces.
Futuristic analytics dashboard with glowing teal-colored graphs, charts, and circular data visualizations. The design appears high-tech and digital, showing complex data metrics and performance tracking interfaces.

Power your support with Synaptiq AI.

© 2025 Clement Bassey. All rights reserved.

Power your support with Synaptiq AI.

© 2025 Clement Bassey. All rights reserved.

Power your support with Synaptiq AI.

© 2025 Clement Bassey. All rights reserved.